Quantum StorageCare Silver Software Support Plan / Technical support / for StorNext File System for Windows/Linux / 1 SAN client / phone consulting / 1 year / 9x5 | SSNSE-SFYA-SL10
Quantum StorageCare Silver Software Support Plan / Technical support / for StorNext File System for Windows/Linux / 1 SAN client / phone consulting / 1 year / 9x5 | SSNSE-SFYA-SL10
Description StorageCare Services offer a comprehensive range of enhanced support options for Quantum software products. Not only will you enjoy the added dimension of data protection, StorageCare Services will also protect against the negative impact of extended downtime.The Silver Software Support Plan provides telephone support Monday through Friday (5 days a week), during local business hours (8:00am - 5:00pm). Customers may log a support request at any time, but troubleshooting activities will take place during this time frame. Special Features
|
Product Specification
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Service Availability | 9 hours a day / 5 days a week |
Software Title | StorNext File System for Windows/Linux |
Licence Qty | 1 SAN client |
Service & Support Details | Phone consulting - 1 year - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday ¦ Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year |