Cisco Headset 532 Wired Dual with USB-A Headset Adapter — corded headset for Cisco IP phones and PCs
USB-A · call controlsDual · two ear cupsUnidirectional mic103.2 g
The Cisco Headset 532 Wired Dual with USB-A Headset Adapter is Cisco's two-ear corded headset for Cisco IP desk phones, PCs and Macs. It is light enough for all-day use and its quick-disconnect connector lets you leave the desk without unplugging from the phone. Two ear cups and a padded headband block out more of a busy office.
This bundle comes with the Cisco USB-A headset adapter, which carries the call controls (answer, end, hold, mute, volume) and an in-call LED. It plugs into the USB port of Cisco 8851, 8861, 8865 and 6871 phones or straight into a computer for Webex App, Jabber or any softphone.
Before you order: Cisco 7800 phones and the 8811, 8841 and 8845 accept the headset only via RJ9 — they have no USB headset support. For those, order the RJ version (CP-HS-W-532-RJ=).
What's in the Box
- Cisco Headset 532 Wired Dual headset
- Cisco USB-A headset adapter with call controls (cable approx. 2.67 m overall)
- Each bundle includes either the USB adapter or the RJ9 cable, not both
What It Means in Practice
- Stand up or step away between calls: unclip at the quick-disconnect and the cable stays connected to the phone or PC.
- Answer and mute from the adapter, so you do not need to reach for the phone or mouse.
- The unidirectional microphone favours your voice over the room around you.
- Acoustic protection above 118 dB is active with the USB adapter.
What Will Not Work
- Cisco 7800 Series, 8811, 8841, 8845 — RJ9 only, not USB.
- Cisco IP Phone 7811 and 7832 — not supported.
- USB-C ports without an adapter — Cisco sells a USB-C version of the adapter (CP-HS-W-USBC=).
- Ear pads from the wireless 560 series — use the 520/530 spare pads (CP-HS-W-5EC8=).
Key Features
Quick disconnect
Detach the headset in a second and reconnect without redialling the phone settings.
Voice-focused microphone
Electret condenser, unidirectional microphone with noise isolation, 150 Hz–6.8 kHz.
All-day comfort
Padded headband and two multiaxial ear cups; replaceable ear pads (8-pack spare CP-HS-W-5EC8=).
Technical Specifications
| Identification |
| Part Number |
CP-HS-W-532-USBA= |
| Brand |
Cisco |
| Model |
Cisco Headset 532 Wired Dual with USB-A Headset Adapter |
| Connectivity |
| Connection |
Quick-disconnect to USB-A adapter |
| Cable length |
Approx. 2.67 m overall |
| Call controls |
Answer, end, reject, hold, mute, volume, in-call LED (on adapter) |
| Audio |
| Microphone |
Electret condenser, unidirectional, 150 Hz–6.8 kHz |
| Speakers |
Approx. 90 Ω, 50 Hz–18 kHz |
| Acoustic protection |
Above 118 dB (with USB adapter) |
| Physical |
| Wearing style |
Dual (two ear cups), on-ear, padded headband |
| Weight |
103.2 g |
| Compatibility |
| Supported devices |
Cisco IP Phone 8851/8851NR, 8861, 8865/8865NR, 6871, PC and Mac (USB), Webex Desk, Webex App, Jabber |
| Not supported |
Cisco IP Phone 7811, 7832; 7800 Series, 8811, 8841, 8845 via USB |
| Warranty |
| Warranty |
1-Year Warranty (Singular) |
| Manufacturer Term |
Cisco two-year limited hardware warranty for Cisco Headset models — claims handled through Singular |
Frequently Asked Questions
Can I add USB later?
This bundle already has USB-A; an RJ9 cable for 7800/8811/8841/8845 phones is sold separately.
Does it work with Teams or Zoom?
Yes, as a standard USB audio device; Cisco lists Webex App and Jabber for full call-control integration.
Singular Expert Insight · Buyer's Guide
The 530 wired series is the low-maintenance choice for Cisco desks: nothing to charge, nothing to pair. Choose the USB-A bundle when the headset will be used on an 8851/8861/8865 or 6871, or on a computer. Cisco desk phones are normally powered from
PoE switches.
✓ Buy it if you want a corded Cisco headset with buttons for 8800/6871 phones or a PC.
✕ Skip it if your phones are 7800 or 8811/8841/8845 (RJ9 only), or 7811/7832.
→ Also consider the RJ version (CP-HS-W-532-RJ=) for 7800 phones; the wireless Cisco 561/562 to move around the office.
Tell us your Cisco phone model and we will confirm the right cable or adapter before you order.