EPOS IMPACT SC 260 USB MS II — Robust, Certified, All-Day Comfort
Microsoft TeamsWired USBDouble-sidedActiveGard
The EPOS IMPACT SC 260 USB MS II is a wired double-sided USB headset with in-line call control and a noise-cancelling microphone, certified for Microsoft Teams. It is designed for contact-centre and office professionals who need dependable sound, durability and all-day comfort at 89 g.
EPOS Voice and the noise-cancelling microphone keep conversations natural and clear, while acoustic foam ear pads with soft leatherette covers stay comfortable through long shifts. Beyond Teams it is certified for Google Meet, Works With Chromebook, Avaya and Alcatel-Lucent Enterprise.
Before you order: The SC 260 USB MS II connects to a PC or softphone over USB. EPOS lists a USB-A to USB-C adapter cable (art. 1000832) for USB-C computers; ask us if your laptops only have USB-C.
What's in the Box
- EPOS IMPACT SC 260 USB MS II headset with acoustic leatherette ear pads mounted
- Cable/clothing clip (mounted)
- Carry pouch
- Quick guide
- Safety guide
What It Means in Practice
- Two ear pads help agents concentrate in a busy contact centre.
- The in-line control unit mutes, adjusts volume and answers or ends calls without the mouse.
- At 89 g it is light enough for a full shift.
- No battery and no pairing: plug it in and the softphone recognises it.
- The clothing clip keeps the cable from tugging the headset.
What Will Not Work
- Not wireless and no mobile 3.5 mm plug.
- Not for direct connection to traditional desk phones: the Easy Disconnect versions of the IMPACT 200 series are for desk phones.
- No active noise cancellation in the ear pads; noise cancelling is on the microphone.
- Teams certification applies when connected via USB to a PC or softphone.
Key Features
Certified for Teams
Microsoft Teams certification, plus Google Meet, Works With Chromebook, Avaya and Alcatel-Lucent Enterprise.
Noise-cancelling microphone
Microphone frequency response 50 Hz – 18 kHz for natural, clear speech.
EPOS ActiveGard
Protects against acoustic shock in line with EU Noise at Work legislation.
Comfort
Acoustic foam ear pads with leatherette covers, 89 g double-sided.
Technical Specifications
| Identification |
| Part Number |
1000579 |
| Brand |
EPOS |
| Model |
IMPACT SC 260 USB MS II |
| EAN / GTIN |
5714708003809 |
| Connectivity |
| Connection |
Wired USB to PC/softphone |
| Controls |
In-line call control: mute, volume, answer/end |
| Wireless |
No |
| Audio |
| Speaker frequency response |
150 – 6800 Hz (wideband) |
| Microphone |
Noise-cancelling |
| Microphone frequency response |
50 – 18000 Hz |
| Hearing protection |
EPOS ActiveGard |
| Physical |
| Wearing style |
Headband, double-sided |
| Ear pads |
Acoustic foam with leatherette covers |
| Weight |
89 g |
| Compatibility |
| Certifications |
Microsoft Teams, Google Meet, Works With Chromebook, Avaya, Alcatel-Lucent Enterprise |
| Software |
EPOS Connect, EPOS Manager |
| Warranty |
| Warranty |
1-Year Warranty (Singular) |
| Manufacturer Term |
2-year manufacturer warranty (EPOS) — claims handled through Singular |
Frequently Asked Questions
Is this the Teams version?
Yes. MS in the name means certified for Microsoft Teams; the same headset is also sold in a UC (ML) version.
Is there a single-sided version?
Yes, the IMPACT SC 230 USB MS II is the single-sided model of the same series.
Can I replace the ear pads?
Yes, EPOS offers spare ear pads for the IMPACT 200 series; contact centres usually keep spares.
Singular Expert Insight · Buyer's Guide
The SC 260 USB MS II is a classic contact-centre headset made better: certified for Teams, light, tough and nothing to charge. For shared desks plan spare ear pads for hygiene. Compare it with the rest of our
office and VoIP headsets.
✓ Buy it if you equip Teams-based contact-centre or office staff with reliable wired headsets.
✕ Skip it if you need wireless, a desk-phone connection or ANC.
→ Also consider the EPOS IMPACT 860T ANC if you also want active noise cancellation.
Not sure it fits your setup? Send us the model of your rack, switch or device and we will check compatibility before you order.