EPOS IMPACT D 10 Phone II — Wireless Freedom for the Desk Phone
DECT wirelessDesk phoneConvertible180 m range
The EPOS IMPACT D 10 Phone II EU is a single-sided wireless DECT headset system for desk phones, with a convertible headset that can be worn on a headband or an ear hook. It suits receptionists, sales desks and contact-centre agents who answer a desk phone all day and want to move up to 55 metres away in a typical office, or 180 metres in line of sight.
The base station connects to the desk phone with the supplied audio phone cable, and the headset gives up to 12 hours of talk time in narrowband mode. This is the Phone version for desk phones with the EU power supply; for a PC or softphone, EPOS sells the D 10 USB ML II instead.
Before you order: Answering and ending calls from the headset requires an EHS cable that matches your desk-phone brand, sold separately; without it you lift the handset or use a handset lifter. Tell us your phone model and we will match the right cable.
What's in the Box
- IMPACT D 10 HS II headset with bendable ear hook mounted
- Base station
- Power supply (EU)
- Audio phone cable
- Detachable headband
- Quick guide and safety guide
What It Means in Practice
- Walk away from the desk during a call: up to 55 m in a typical office and up to 180 m line of sight.
- Wear it on the headband or switch to the 22 g ear hook for a lighter feel.
- Up to 8 hours of talk time in wideband and 12 hours in narrowband; 50% charge in about 20 minutes.
- Up to four headsets can join the same call for simple phone conferencing.
- Status indicators on the base station show the talk time available.
What Will Not Work
- It does not connect to a PC or softphone: that is the D 10 USB ML II.
- No Bluetooth for mobile phones.
- Remote answer/end needs an EHS cable for your desk phone, not included.
- The EU version has an EU power supply; UK and other regions have their own article numbers.
Key Features
EPOS Voice
Noise-cancelling microphone for natural, clear conversations, wideband 150 Hz – 6.8 kHz.
Convertible wearing
Headband or bendable ear hook; neckband available as an accessory.
ActiveGard
Protects the wearer against acoustic shock.
Fast charging
50% charge in 20 minutes, full charge in about 1 hour.
Technical Specifications
| Identification |
| Part Number |
1000994 |
| Brand |
EPOS |
| Model |
IMPACT D 10 Phone II - EU |
| EAN / GTIN |
5714708007968 |
| Connectivity |
| Wireless |
DECT, single-sided headset system |
| Connects to |
Desk phone |
| Range |
Up to 180 m line of sight, up to 55 m in a typical office |
| Conferencing |
Up to 4 headsets per call |
| Remote call control |
Requires EHS cable for desk phone (not included) |
| Audio |
| Speaker |
150 Hz – 6.8 kHz (wideband), 300 Hz – 3.5 kHz (narrowband) |
| Microphone |
Noise-cancelling, 150 Hz – 6.8 kHz (wideband), 300 Hz – 3.5 kHz (narrowband) |
| Hearing protection |
EPOS ActiveGard |
| Battery |
| Talk time |
Up to 8 h (wideband), up to 12 h (narrowband) |
| Standby |
Up to 100 h |
| Charging time |
1 h, 50% in 20 min |
| Physical |
| Wearing style |
Headband single-sided or ear hook |
| Weight |
22 g with ear hook, 50 g with headband |
| Power supply |
EU |
| Compatibility |
| Devices |
Desk phones |
| Software |
EPOS Connect, EPOS Manager |
| Warranty |
| Warranty |
1-Year Warranty (Singular) |
| Manufacturer Term |
2-year manufacturer warranty (EPOS) — claims handled through Singular |
Frequently Asked Questions
Will it work with my desk phone?
It connects to most desk phones with a headset or handset port using the supplied audio cable. Send us the phone model and we will confirm and suggest the matching EHS cable.
Can I use it with my computer too?
No, the Phone version connects to a desk phone only. For PC softphones choose the IMPACT D 10 USB ML II.
Is a UK plug available?
Yes, the D 10 Phone II UK has its own article number; this listing is the EU version.
Singular Expert Insight · Buyer's Guide
For a desk phone the D 10 Phone II is one of the simplest ways to go wireless: one base, one headset, long DECT range and a light ear-hook option. Budget for the EHS cable if you want to answer calls away from the desk. Compare it with our other
office and VoIP headsets.
✓ Buy it if you answer a desk phone all day and want to move around the office during calls.
✕ Skip it if your calls are on a PC softphone or mobile phone.
→ Also consider the Jabra Engage 55 SE Mono for DECT calls on a PC softphone.
Not sure it fits your setup? Send us the model of your rack, switch or device and we will check compatibility before you order.