Jabra Engage 50 II UC Stereo USB-A Wired Headset 3-Mic Beamforming 36dB Noise Reduction SafeTone 2.0 Busylight Black 5099-610-279
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Jabra
5099-610-279
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Jabra Engage 50 II UC Stereo USB-A Wired Headset (5099-610-279)
Premium wired contact-centre headset built around a 3-mic beamforming array that filters background noise by up to 36dB — speech-to-text ready, with built-in busylight and SafeTone 2.0 hearing protection.
3-mic beamformingUp to 36dB noise reductionBuilt-in busylightSpeech-to-text ready
The Jabra Engage 50 II UC Stereo is Jabra's flagship wired contact-centre headset, designed for agents who need broadcast-grade outbound voice and clear inbound audio all day. A 3-microphone array uses beamforming to lock onto the agent's voice and reduce background noise by up to 36dB — clean enough for accurate AI speech-to-text transcription and quality monitoring. The stereo design covers both ears for focus, BalancedVoice dynamic-range processing brings out soft customer voices while taming loud ones, and SafeTone 2.0 protects against acoustic shock. Plug-and-play USB-A, no software required.
Variant Note: This SKU is the UC variant — certified for Google Meet, Zoom and Webex, with Chromebook compatibility. For Microsoft Teams certification choose the matching MS variant. This SKU is also the headset-only version without the inline call control unit; for hardware call-control buttons add the separate Engage 50 II Link (50-2259) or buy the bundled SKU 5099-299-2259. Mono single-ear variant is 5093-610-279.
Best For
✓ Contact centres on softphones
✓ AI transcription / QM use
✓ Open-plan noisy offices
✓ Google Meet / Zoom / Webex
✓ Hearing-protection compliance
✓ Amazon Connect / Genesys / NICE
Key Features
3-Mic Beamforming Array
Three microphones working together lock onto the agent's voice and cancel up to 36dB of background noise — clean enough for accurate AI speech-to-text and call transcription.
SafeTone 2.0 Hearing Protection
PeakStop limits sudden acoustic shocks; G616 / AS/ACIF G616 dynamic limits keep average levels safe over long shifts — important for contact-centre health & safety compliance.
Built-In Busylight + SmartRinger
LEDs on the headset glow red when on a call so colleagues know not to interrupt; SmartRinger uses motion detection to ring even when the headset is off your head.
BalancedVoice Processing
Dynamic range compression brings out the soft parts of customer voices while taming loud ones — agents hear callers more evenly without constant volume tweaking.
Technical Specifications
Frequently Asked Questions
Singular Expert Insight
Choose 5099-610-279 if you run a contact centre or office on Google Meet / Zoom / Webex and want the cleanest possible outbound voice for AI speech-to-text, QM and customer satisfaction. If your agents need physical call-control buttons on the cord, get the Link bundle (5099-299-2259) instead. If you live in Microsoft Teams, pick the matching MS variant. For wireless freedom on the same audio engine, look at the Engage 55 SE / 75 SE series.
Buyer's Guide
Buy it if
You need premium 3-mic beamforming voice quality for AI speech-to-text or QM, work on Google Meet / Zoom / Webex, and value SafeTone 2.0 hearing-protection compliance.
Skip it if
You need MS Teams certification, in-line call control buttons (get the Link bundle 5099-299-2259), or wireless freedom (Engage 55/75 SE).
Also consider
5099-299-2219 (Link bundle USB-A UC), 5099-610-299 (USB-C UC Stereo), 5093-610-279 (Mono UC) or BIZ 2300 USB for budget.
Features - Jabra - 5099-610-279
Colour
black
Interface
- USB2.0
More Details
Product Code
CF27607
EAN Code
5706991026184
Manufacturer
Jabra