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Jabra 14401-51 Engage SE Replacement Headset Convertible DECT Spare Earpiece for Engage 45 55 65 75 SE 21g Black

Brand:
Jabra
Jabra Engage / Headset / on-ear / convertible / replac | 14401-51
Jabra 14401-51 Engage SE Replacement Headset Convertible DECT Spare Earpiece for Engage 45 55 65 75 SE 21g Black
€277.76 inc. VAT
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14401-51
€233.41 €259.35
€277.76 inc. VAT
Ships from EU stock: 9 item(s)
Product Code
CL16408
EAN Code
5706991030532
Manufacturer
Jabra

Quick Specs

What it is
Replacement headset only, no base or dongle
Wearing style
Convertible — ear-hook supplied
Talk time
Up to 9 h (busylight off)
Weight
21 g
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Jabra Engage SE Replacement Headset, Convertible — a spare earpiece for an Engage SE system you already own

Spare or additional headsetFor Engage 45 / 55 / 65 / 75 SE21 g convertibleNo base and no dongle in the box

The 14401-51 is the Convertible replacement headset for the Jabra Engage SE family. It is a spare part, not a complete product: you buy it when an existing Engage SE headset is lost, damaged or worn out, or when you want a second earpiece to share one base for conference calls. Jabra lists it as compatible with the Engage 45 SE, Engage 55 SE, Engage 65 SE and Engage 75 SE, in the Convertible wearing style only. The box holds the headset, one ear-hook and one ear gel — there is no base station, no USB DECT adapter, no charging stand and no power supply, because the system you already own supplies all of those.

Compatibility — check before buying:
This is the SE-generation spare and it does not cross to the older Engage range. It registers to an Engage 45 SE, 55 SE, 65 SE or 75 SE. The earlier Engage 65 and Engage 75 without SE use a different replacement headset, and a customer with a non-SE base who orders this one will find it will not pair. It is also Convertible only. If your Engage SE system is the Mono or the Stereo version, the matching spares are 14401-41 and 14401-46 respectively — order this one and you are left without a headband. It does not work on its own. There is no Bluetooth and no standalone mode: the headset must be registered to an Engage SE base, or to the Link 400 DECT adapter of an Engage 45 SE or 55 SE system that you already have. Tell us which Engage system you run and we will confirm the right spare before you order.

Best For

✓ Replacing a lost or damaged Engage SE Convertible headset
✓ Adding a second earpiece to an existing base for conference calls
✓ Shift work where two people share one desk and one base
✓ Keeping a spare on the shelf so a broken headset does not stop a desk
✓ Sites already standardised on Engage SE Convertible
✓ Contact centres that replace earpieces far more often than bases
✓ Reducing waste by renewing the part that wears rather than the system
✓ Hot-desking pools where each person keeps a personal earpiece

Key Features

 
A spare, not a system
Jabra sells this as the replacement headset for the Engage SE family. The base station, the DECT adapter, the charging stand and the power supply all stay with the system you already own — you are buying the earpiece only.
 
Fits four Engage SE models
Officially compatible with the Engage 45 SE, Engage 55 SE, Engage 65 SE and Engage 75 SE, in the Convertible wearing style. Registering it is done by docking it in the base, or pairing it to the system adapter.
 
Convertible, worn on the ear
21 g on the head, supplied with an ear-hook and one ear gel. It carries the same noise-cancelling ECM microphone and busylight as the headset it replaces, with up to 9 hours of talk time.
 
Conference mode on one base
Extra Engage SE headsets can join a single base for conference calls, which is the second reason to buy this part: not a breakage, but a second person on the same call at the same desk.

Technical Specifications

Identification
Brand Jabra
Series Engage SE accessories
Model Engage SE Replacement Headset, Convertible
Part Number 14401-51
EAN / GTIN 5706991030532
Product type Replacement / additional headset
Wearing style Convertible
Colour Black
Compatibility
Works with Jabra Engage 45 SE, Engage 55 SE, Engage 65 SE, Engage 75 SE
Wearing style match Convertible systems only
Mono spare 14401-41
Stereo spare 14401-46
Older Engage 65 / 75 without SE Not compatible — those use a different replacement headset
Standalone use Not possible — it must be registered to an Engage SE base or system adapter
Bluetooth None
Audio & Wireless
Technology DECT, provided by the host system
Range Up to 100 m / 330 ft for the Convertible earpiece
Speaker frequency response 40 Hz – 16,000 Hz
Microphone Electret Condenser, uni-directional, noise cancelling
Active noise cancellation No
Busylight Integrated
Power & Battery
Talk time Up to 9 hours with the busylight switched off
Standby time Not published by Jabra for the Engage SE generation
Charging USB-C, through the base or charging stand of the host system
Battery type Rechargeable lithium-ion
Physical
Weight 21 g
Wearing accessories supplied One ear-hook and one ear gel
Ear gel sizes supplied One — a complete Convertible system ships three
Headband Not supplied — sold separately
Neckband Not supplied — sold separately
Housing colour Black
The Engage SE Spare Headset Family
14401-41 Engage SE Replacement Headset, Mono
14401-46 Engage SE Replacement Headset, Stereo
14401-51 Engage SE Replacement Headset, Convertible — this article
Region The EMEA spare set is 41 / 46 / 51; a different numbering exists for North America
How to choose Match the spare to the wearing style your people already use, not to the base
If you are unsure Read us the code printed on your base or dongle and we will match it
What This Part Does Not Replace
Base station Keep and reuse your existing Engage SE base
USB DECT adapter Keep and reuse your existing Jabra Link 400
Charging stand Keep and reuse the stand from your system
Power supply and cables Keep and reuse — none are supplied here
Headband and neckband Separate accessories, not in this box
Ear cushions and gels for other styles Separate accessories
Software and licences Nothing to install — the earpiece registers to the system you already run
Warranty on the rest of the system Unaffected — this part carries its own cover
Before You Order — Three Checks
1. Generation Is your Engage an SE model? SE and non-SE spares do not cross
2. Wearing style Is the system Convertible? If it is Mono or Stereo, order 14401-41 or 14401-46 instead
3. Quantity One spare per desk is common practice in contact centres, because an earpiece fails long before a base does
Where to find the codes Printed on the underside of the base station, or on the body of the Link 400 adapter
If in doubt Send us a photo of the label and we will confirm the part before the order goes through
In the Box
Included Engage SE Convertible replacement headset
Included One ear-hook
Included One ear gel
Not included No base station and no USB DECT adapter
Not included No charging stand, no power supply, no USB cable
Not included No headband, no neckband, and only one ear gel size rather than the three that come with a complete Convertible system
Warranty
Warranty 1-Year Warranty (Singular)
Manufacturer Term Jabra grants two years to Engage DECT products under its EMEA business terms but prints no separate term for replacement headsets. Singular’s direct warranty is 1 year; beyond that we assist you with the manufacturer’s warranty process for its full duration.

Frequently Asked Questions

Can I use this on its own with a computer?
No. It is a DECT earpiece with no Bluetooth and no standalone mode. It has to be registered to an Engage SE base station, or to the Link 400 DECT adapter that came with an Engage 45 SE or 55 SE system. If you do not already own one of those, you need a complete headset instead.
Will it work with my older Engage 65?
Only if it is the SE version. This is the SE-generation spare and it covers the Engage 45 SE, 55 SE, 65 SE and 75 SE. The earlier Engage 65 and Engage 75 without SE take a different replacement headset. Send us the code on your base and we will check it for you.
My system is the stereo one. Can I still use this?
It will pair, but you will be wearing a convertible earpiece with only an ear-hook, not a stereo headband. The stereo spare is 14401-46 and the mono spare is 14401-41. Match the spare to the wearing style your people already use.
Does it come with a headband?
No. A complete Engage SE Convertible ships with three ear gel sizes, an ear-hook and a headband. This replacement part ships with one ear-hook and one ear gel only. The headband and neckband are separate accessories.
Singular Expert Insight
Order this part only when you already own an Engage SE system, and check two things before you do: the generation and the wearing style. SE and non-SE do not pair, and the convertible spare will not help someone whose team wears the stereo headband. If you are not sure which you have, read us the code printed on the base or the dongle and we will match it — it takes a minute and saves a return. The second reason to buy this part is happier: an extra earpiece lets a colleague join a call on the same base, which is cheaper than a second full system. If your headset is old rather than broken, it is also worth comparing the cost of this spare against a current complete model in Office & VoIP Headsets, because a new system brings a new battery, a new base and a fresh warranty. For anyone who only needs to listen rather than take calls, our Headphones range is the cheaper answer.

Buyer’s Guide

Buy it if

You run an Engage 45 SE, 55 SE, 65 SE or 75 SE in the Convertible style and you need a spare or a second earpiece. You keep your base, your adapter and your charging stand, and you pay only for the part that wears out.

Skip it if

You do not already own an Engage SE system — on its own this earpiece does nothing, because there is no base and no dongle in the box. Skip it too if your system is the Mono or Stereo version, or if your Engage is the older non-SE generation, which uses a different spare.

Also consider

14401-41 for the Mono spare and 14401-46 for the Stereo spare. A complete Jabra Engage 55 SE or Engage 65 SE if you are replacing a whole desk rather than one earpiece. The separate Engage headband and neckband accessories if you need the other wearing styles.

Features - Jabra - 14401-51

Colour
black
More Details
Product Code
CL16408
EAN Code
5706991030532
Manufacturer
Jabra
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