LANCOM LANcare Advanced S 10730 Service Agreement 5 Years Advance Hardware Replacement Next Business Day for Category S Devices
LANCOM LANcare Advanced S — 5-year NBD replacement
LANCOM LANcare Advanced S (article 10730) is a manufacturer service agreement for one LANCOM device of service category S. It adds five years of advance hardware replacement: if the device fails, a replacement is shipped for delivery on the next business day when the fault is reported by 2 p.m. CET, and the defective unit is collected free of charge by courier. It also includes security updates until the device reaches end of life (at least five years) and support on weekdays from 9 to 17 CET. LANCOM is now part of Rohde & Schwarz, and the service is sold today as R&S®NC Replacement Advanced S (formerly LANcare Advanced). In practice it keeps a critical router, switch or access point running with minimum downtime.