LANCOM LANcare Basic L 10722 R&S NC Replacement Basic L 5-Year Replacement Service and Security Updates for Class L Devices
LANcare Basic L — 5-year replacement service
LANCOM LANcare Basic L (item 10722), now sold by Rohde & Schwarz as R&S®NC Replacement Basic, is a five-year replacement service for one LANCOM device in service class L. Rohde & Schwarz states that the product was renamed and that identity, function and compatibility are unchanged. It includes security updates until the device reaches end of life (at least five years), and if the device fails, a repaired or exchanged device is shipped within five business days after the faulty unit arrives. RMA notification runs on weekdays, 9 a.m. to 5 p.m. CET. The service is registered to one serial number. In practice it extends support for a business router, gateway or controller well beyond the standard term.