Brother QL-820NWBc — 2-inch direct thermal desktop label printer, 300 dpi
Direct Thermal300 dpiUp to 176 mm/sUSB, LAN, Wi-Fi & Bluetooth
The Brother QL-820NWBc is a 2-inch desktop label printer that prints by direct thermal at 300 dpi and up to 176 mm/s (up to 110 labels/min), made for address, file, shelf and name-badge labels in busy offices, receptions and shops.
It connects over USB 2.0, Ethernet 10/100, Wi-Fi 802.11b/g/n + Wi-Fi Direct, Bluetooth 5.2, AirPrint. Labels are designed in Brother's free P-touch Editor or printed straight from Word, Excel and Outlook through the Office add-in; SDKs are available for custom apps. It is a compact, single-user or workgroup printer for counters, packing benches, back offices and small warehouses rather than a 24/7 industrial line printer.
In practice it sits between a PC or POS terminal and a roll of labels: you design labels in label software such as BarTender, or print them straight from your ERP, WMS, e-shop back office or courier portal. Label size, gap and darkness are set once in the driver or by a quick media calibration, and after that every print lands in the same place on the label.
Before you order: It prints only on genuine Brother DK rolls (die-cut labels or continuous tape) — standard 4-inch label rolls from other desktop printers do not fit. DK labels are direct thermal, so they suit addresses, shipping, files and badges rather than labels that must survive sunlight or heat.
What's in the Box
- QL-820NWBc label printer
- 100 standard address die-cut labels (29 × 90 mm)
- 62 mm black/red continuous roll (5 m)
- AC adapter, power cord and USB cable
- User guide, quick setup guide and warranty card
What It Means in Practice
- Brother DK labels and continuous tape up to 62 mm wide — address labels, file and shelf labels, name badges; the cutter trims continuous tape to any length up to 1 m.
- At up to 176 mm/s (up to 110 labels/min) a 50 mm long label prints in roughly 0.3 seconds, so batches of a few hundred labels are a matter of minutes.
- On the network (Ethernet or Wi-Fi) several PCs can print to it, so one printer can serve a packing bench or an office.
- No ribbon to buy or change: running cost is the labels only, and loading a new roll takes seconds.
- The backlit LCD and control panel let staff reprint or print stored templates at the printer itself, without a computer.
- With the optional Li-ion battery base it can be used away from a socket, for example at an event entrance.
What Will Not Work
- Non-Brother label rolls, media wider than 62 mm and 4-inch shipping labels.
- Ribbons and thermal transfer-only labels — this model has no ribbon mechanism.
- Full-colour printing — red appears only on the special DK-22251 black/red roll; all other DK rolls print black.
Key Features
Black and red printing
With the DK-22251 roll it prints black and red together — highlight prices, warnings or visitor types without ink or toner.
Every connection
USB, Ethernet, Wi-Fi with Wi-Fi Direct, Bluetooth 5.2 and AirPrint — print from PCs, Macs, phones and the network.
Backlit LCD
Integrated display and controls for stand-alone printing of stored templates.
Fast and sharp
Up to 110 labels per minute, with a 300 × 600 dpi high-resolution mode for fine text.
Technical Specifications
| Identification |
| Part Number |
QL820NWBCZG1 |
| EAN / GTIN |
4977766826921 |
| Brand |
Brother |
| Model |
QL-820NWBc |
| Printing |
| Print method |
Direct thermal |
| Resolution |
300 dpi (12 dots/mm) |
| Max print speed |
176 mm/s (up to 110 labels/min) |
| Max print width |
60.96 mm |
| Max print length |
1000 mm (cutter) |
| Media |
| Media width |
up to 62 mm (DK rolls) |
| Max roll outer diameter |
Brother DK roll |
| Media types |
Brother DK die-cut labels and DK continuous-length tape |
| Connectivity |
| Interfaces |
USB 2.0, Ethernet 10/100, Wi-Fi 802.11b/g/n + Wi-Fi Direct, Bluetooth 5.2, AirPrint |
| Memory |
6 MB, 255 label templates |
| Resolution modes |
300 × 300 dpi standard, 300 × 600 dpi high resolution |
| Two-colour printing |
Black and red on DK-22251 roll |
| Display |
Backlit LCD with control panel |
| Cutter |
Built-in automatic cutter |
| Physical |
| Dimensions |
125 × 234 × 145 mm (W × D × H) |
| Weight |
1.16 kg |
| Power |
AC adapter (optional Li-ion battery base) |
| Colour |
Black |
| Warranty |
| Warranty |
1-Year Warranty (Singular) |
| Manufacturer Term |
Brother does not publish a single EU warranty term for this model on its product page — claims handled through Singular |
Frequently Asked Questions
Which roll prints red?
Only the DK-22251 continuous black/red roll. Other DK rolls print black only.
Can it run on battery?
Yes, with Brother's optional rechargeable Li-ion battery base.
Can I print 4-inch shipping labels?
No — the maximum label width is 62 mm. For 4-inch labels choose the QL-1110NWBc.
Can I print courier labels from the carrier website?
Yes. Courier and marketplace portals offer labels as PDF, which prints through the Windows driver once the label size is set.
Singular Expert Insight · Buyer's Guide
The QL-820NWBc is the most capable 62 mm QL: black/red printing, a backlit LCD, every connection and an optional battery. It handles office, reception and shop labelling from one compact unit. For the wired network connection, use a patch cable from our
network cables range.
✓ Buy it if you print address, shelf or badge labels up to 62 mm from PCs, phones and the network.
✕ Skip it if you need 4-inch shipping labels — choose the QL-1110NWBc.
→ Also consider Brother QL-820NWBcVM visitor-badge bundle or QL-1110NWBc for 4-inch labels.
Not sure it fits your setup? Send us the model of your rack, switch or device and we will check compatibility before you order.