Cisco Desk Phone 9871 5-inch HD Touchscreen IP Phone Gigabit PoE Class 3 Wi-Fi Bluetooth 5.2 USB-A USB-C TPM 2.0 Carbon Black
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Cisco Desk Phone 9871 5-inch HD Touchscreen IP Phone Gigabit PoE Class 3 Wi-Fi Bluetooth 5.2 USB-A USB-C TPM 2.0 Carbon Black
€497.9 inc. VAT
DP-9871-K9=
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Cisco Desk Phone 9871 — a touchscreen phone for cloud or on-premises calling
5-inch touchWi-Fi + BT 5.2GigabitTPM 2.0
The Cisco Desk Phone 9871 is the touchscreen model of Cisco’s 9800 Series. It runs one firmware across Cisco Unified Communications Manager, Webex Calling, Webex Dedicated Instance, BroadWorks and other third-party SIP platforms, so the same phone keeps working if you move from on-premises to cloud. It has a 5-inch 1280 x 720 colour touchscreen, a Gigabit switch, dual-band Wi-Fi, Bluetooth 5.2, USB-A and USB-C ports and a TPM 2.0 security chip. This code is the Carbon Black version.
Compatibility — check before buying:
The 9871 has no physical line keys — lines and features are on the touchscreen. It is not a native Microsoft Teams phone: Cisco lists it as compatible with Microsoft SIP Gateway. Cisco sells the power adapter separately: use a PoE Class 3 port or order the Cisco Power Adapter 3 (EU: CP-PWR-ADPT-3-EU=); full USB charging output needs the adapter. The light-coloured First Light version is a different code, DP-9871-L-K9=. Tell us the phone system or provider you use and we check compatibility before you buy.
Best For
✓ Webex Calling and CUCM sites
✓ Businesses moving to the cloud
✓ Executives and managers
✓ Desks without a network cable (Wi-Fi)
✓ Bluetooth and USB headset users
✓ Security-conscious organisations
Key Features
5-inch HD touchscreen
1280 x 720 colour touch display replaces physical line keys for a clean, modern desk.
One phone, many platforms
The same device works on CUCM, Webex Calling, Dedicated Instance, BroadWorks and third-party SIP.
Wi-Fi and Bluetooth 5.2
Dual-band Wi-Fi for desks without cabling, and Bluetooth 5.2 for headsets.
USB-A and USB-C
Two USB ports for headsets and charging; plus TPM 2.0 and TLS 1.3 security.
Technical Specifications
Frequently Asked Questions
Singular Expert Insight
The 9871 is for users who prefer a smartphone-like touchscreen; if they want physical line keys, the 9861 is the better fit. Both work on-premises and in the cloud, so there is no firmware choice to get wrong. Pick the colour carefully — DP-9871-K9= is Carbon Black. Headsets are in our office & VoIP headsets and PoE switches in our PoE switches.
Buyer’s Guide
Buy it if
you want a future-proof Cisco touchscreen phone with Wi-Fi and Bluetooth for cloud or CUCM calling.
Skip it if
users rely on physical line keys, or you need a native Microsoft Teams phone.
Also consider
Cisco Desk Phone 9861 (physical line keys) or Video Phone 8875 (camera).
Features - Trust - DP-9871-K9=
Colour
black
Interface
- Ethernet,
- Bluetooth,
- WIFI
Port Speed
- 1 Gbps
More Details
Product Code
CL19120
EAN Code
0889728594981
Manufacturer
Trust