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Cisco Desk Phone 9871 5-inch HD Touchscreen IP Phone Gigabit PoE Class 3 Wi-Fi Bluetooth 5.2 USB-A USB-C TPM 2.0 Carbon Black

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Cisco Desk Phone 9871 Touchscreen Wi-Fi Bluetooth
Cisco Desk Phone 9871 5-inch HD Touchscreen IP Phone Gigabit PoE Class 3 Wi-Fi Bluetooth 5.2 USB-A USB-C TPM 2.0 Carbon Black
€497.9 inc. VAT
DP-9871-K9=
€418.40
€497.90 με Φ.Π.Α.
Διαθέσιμο με παραγγελία: 43 Είδη
Product Code
CL19120
EAN Code
0889728594981
Manufacturer
Trust

Quick Specs

Display
5-inch 1280 x 720 touch
Platforms
Webex Calling, CUCM, SIP
Wireless
Wi-Fi + Bluetooth 5.2
Network
Gigabit switch, PoE Class 3
Delivery

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Competitive EU pricing
Delivered to Cyprus from EU stock
Local warranty support

Cisco Desk Phone 9871 — a touchscreen phone for cloud or on-premises calling

5-inch touchWi-Fi + BT 5.2GigabitTPM 2.0

The Cisco Desk Phone 9871 is the touchscreen model of Cisco’s 9800 Series. It runs one firmware across Cisco Unified Communications Manager, Webex Calling, Webex Dedicated Instance, BroadWorks and other third-party SIP platforms, so the same phone keeps working if you move from on-premises to cloud. It has a 5-inch 1280 x 720 colour touchscreen, a Gigabit switch, dual-band Wi-Fi, Bluetooth 5.2, USB-A and USB-C ports and a TPM 2.0 security chip. This code is the Carbon Black version.

Compatibility — check before buying:
The 9871 has no physical line keys — lines and features are on the touchscreen. It is not a native Microsoft Teams phone: Cisco lists it as compatible with Microsoft SIP Gateway. Cisco sells the power adapter separately: use a PoE Class 3 port or order the Cisco Power Adapter 3 (EU: CP-PWR-ADPT-3-EU=); full USB charging output needs the adapter. The light-coloured First Light version is a different code, DP-9871-L-K9=. Tell us the phone system or provider you use and we check compatibility before you buy.

Best For

✓ Webex Calling and CUCM sites
✓ Businesses moving to the cloud
✓ Executives and managers
✓ Desks without a network cable (Wi-Fi)
✓ Bluetooth and USB headset users
✓ Security-conscious organisations

Key Features

 
5-inch HD touchscreen
1280 x 720 colour touch display replaces physical line keys for a clean, modern desk.
 
One phone, many platforms
The same device works on CUCM, Webex Calling, Dedicated Instance, BroadWorks and third-party SIP.
 
Wi-Fi and Bluetooth 5.2
Dual-band Wi-Fi for desks without cabling, and Bluetooth 5.2 for headsets.
 
USB-A and USB-C
Two USB ports for headsets and charging; plus TPM 2.0 and TLS 1.3 security.

Technical Specifications

Identification
Brand Cisco
Product Desk Phone 9871 (Carbon Black)
Part Number DP-9871-K9=
EAN / GTIN 0889728594981
Type Touchscreen desk phone (SIP, multi-platform)
Series Cisco Desk Phone 9800 Series
Colour Carbon Black
Display
Display 5-inch colour touch LCD, 1280 x 720, backlit
Line keys None physical; up to 128 SIP lines (16 on Webex Calling)
Network & Power
Ethernet Internal 2-port 10/100/1000BASE-T switch
PoE IEEE PoE Class 3
Power adapter Cisco Power Adapter 3 (EU: CP-PWR-ADPT-3-EU=), sold separately
Wi-Fi 802.11a/b/g/n/ac, 2.4 and 5 GHz
Bluetooth 5.2 (BLE)
Ports & Voice
USB 1x USB-A, 1x USB-C (0.5 A on PoE, 1.3 A with Power Adapter 3)
Codecs OPUS, G.722, G.722.2, iSAC, G.711, G.729a/b, iLBC
Handset Wideband
Platforms & Security
Call control CUCM 12.5+, Webex Calling, Webex Dedicated Instance, BroadWorks, Asterisk
Microsoft Microsoft SIP Gateway compatible
Security TPM 2.0, TLS 1.3
Physical
Dimensions 226 x 214 x 49.4 mm
Weight 1055 g
In the Box
Included Cisco Desk Phone 9871 (Carbon Black); Cisco does not publish a detailed box list
Not Included Power adapter (CP-PWR-ADPT-3-EU=), key expansion module DP-9800-KEM=, wall-mount kit DP-9800-WMK=, headset
Warranty
Warranty 1-Year Warranty (Singular)
Manufacturer Term Cisco publishes a one-year limited hardware warranty on this series. Singular’s direct warranty is 1 year; beyond that we assist you with the manufacturer’s warranty process for its full duration.

Frequently Asked Questions

Does the 9871 work with Webex Calling and CUCM?
Yes. Cisco publishes one device for CUCM, Webex Calling, Dedicated Instance, BroadWorks and third-party SIP platforms.
Is it a Microsoft Teams phone?
No. Cisco lists it as compatible with Microsoft SIP Gateway, which gives basic Teams calling, not the native Teams phone experience.
Is a power adapter included?
No. Power it from a PoE Class 3 port or order the Cisco Power Adapter 3 (EU version).
9871 or 9861?
The 9861 has ten physical line keys and a non-touch screen; the 9871 is touch-only with a larger HD display.
Singular Expert Insight
The 9871 is for users who prefer a smartphone-like touchscreen; if they want physical line keys, the 9861 is the better fit. Both work on-premises and in the cloud, so there is no firmware choice to get wrong. Pick the colour carefully — DP-9871-K9= is Carbon Black. Headsets are in our office & VoIP headsets and PoE switches in our PoE switches.

Buyer’s Guide

Buy it if

you want a future-proof Cisco touchscreen phone with Wi-Fi and Bluetooth for cloud or CUCM calling.

Skip it if

users rely on physical line keys, or you need a native Microsoft Teams phone.

Also consider

Cisco Desk Phone 9861 (physical line keys) or Video Phone 8875 (camera).

Colour
black
Interface
  • Ethernet,
  • Bluetooth,
  • WIFI
Port Spped
  • 1 Gbps
Χαρακτηριστικά
Product Code
CL19120
EAN Code
0889728594981
Manufacturer
Trust
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