Jabra Link 14201-17 EHS Adapter for Polycom SoundPoint IP and VVX Phones, Remote Call Control for Jabra Wireless Headsets

The Jabra Link 14201-17 is an electronic hook switch (EHS) adapter that lets a Jabra wireless office headset answer and end calls on a Polycom SoundPoint IP or VVX desk phone, so the user no longer has to lift the handset or press the headset key on the phone. Jabra describes it as a plug-and-play EHS solution for Polycom.

The cable runs between the AUX port of the Jabra headset base and the AUX/EHS port of the Polycom phone. Audio still travels over the telephone cable that comes with the headset base; the Link 14201-17 adds the hook-switch signalling, so pressing the button on the headset picks up or hangs up the call even when you are away from the desk.

• Jabra Link 14201-17 EHS adapter cable (AUX to AUX, marked with a red band)
• Headset, base and the base-to-phone audio cable are not included — they come with your headset

• Without EHS, a wireless headset user can hear the phone ring but has to go back to the desk to pick up the call; with the Link 14201-17 the headset button answers it.
• Typical set-up: on the Jabra base set EHS mode to DHSG and the dial-tone switch to A; on the Polycom phone set Headset Hook Switch to "Jabra EHS" (Jabra setup guide).
• Works across the Polycom SoundPoint IP 320/321/330/331/335/430/450/550/560/650/670 and VVX families that Jabra lists for this adapter.
• Use it with Jabra wireless headsets that have a desk base, such as the PRO 9400 series or Engage 65/75.

• Other phone brands (Cisco, Avaya, Alcatel, Siemens/Unify) — each needs its own Jabra Link EHS adapter or a DHSG cable.
• Polycom phones without an AUX/EHS port.
• Corded or USB headsets — EHS adapters are for Jabra wireless headset bases only.
• On its own — it does not carry audio and does not replace the headset base or the telephone cable.