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LANCOM LANcare Basic M 10721 R&S NC Replacement Basic M 5-Year Replacement Service and Security Updates for Class M Devices

Brand:
Lancom Systems
LANCOM LANcare Basic M 10721 5-Year Replacement
LANCOM LANcare Basic M 10721 R&S NC Replacement Basic M 5-Year Replacement Service and Security Updates for Class M Devices
€116.85 inc. VAT
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10721
€98.19
€116.85 inc. VAT
Ships from EU stock: 20 item(s)
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Product Code
04:425009
EAN Code
4044144107214
Manufacturer
Lancom Systems

Quick Specs

Term
5 years from registration
Service
Repair/exchange in 5 business days
Class
M devices
Also
Security updates until EOL
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LANcare Basic M — 5-year replacement service

5 yearsClass MSecurity updatesCarry-in

LANCOM LANcare Basic M (item 10721), now sold by Rohde & Schwarz as R&S NC Replacement Basic M, is a five-year replacement service for one LANCOM device in service class M. It includes security updates until the device reaches end of life (at least five years), and if the device fails it is repaired or exchanged within five business days after it arrives at the manufacturer. RMA notification runs on weekdays, 9 a.m. to 5 p.m. CET. The service is registered to the device serial number. In practice it extends support for a business router or firewall far beyond the standard term.

Compatibility — check before buying:
The service class must match your device. Each LANCOM device datasheet states its class (S, M, L or XL); for example the 883 VoIP router is class S (item 10720), not M. Register within three months of buying the device, and the device must work correctly at registration. It is not an advance replacement (that is the Replacement Advanced service) and does not cover unmanaged switches, AirLancer products or accessories. Tell us your device model and we confirm the class.

Best For

✓ LANCOM routers and gateways in class M
✓ R&S Unified Firewall UF-T60
✓ Businesses needing 5-year support
✓ Security update coverage
✓ Planned hardware lifecycles
✓ IT service contracts

Key Features

 
5-year replacement
Repair or exchange within 5 business days.
 
Security updates
Until end of life, at least 5 years.
 
Tied to the device
Registered to one serial number.
 
Class M
For devices in LANCOM’s M service class.

Technical Specifications

Identification
Brand LANCOM
Product R&S NC Replacement Basic M (LANcare Basic M)
Part Number 10721
EAN / GTIN 4044144107214
Product Type Replacement service, 5 years
Service class M
Former name LANCOM LANcare Basic M
Service
Term 5 years from registration
Replacement Repair or exchange within 5 business days after receipt (carry-in)
Security updates Until device EOL, at least 5 years
RMA notification Weekdays 9 a.m.–5 p.m. CET
Conditions
Registration Within 3 months of device purchase
Device state Fully functional when registered
Transfer Tied to the serial number, not transferable
HA clusters One licence per device
Not covered Unmanaged switches, AirLancer products, accessories
Service Classes
S / M / L / XL Items 10720 / 10721 / 10722 / 10723
Example class M R&S Unified Firewall UF-T60
Example class S LANCOM 883 VoIP
In the Box
Included Service licence
Not Included Hardware; advance replacement
Warranty
Warranty 1-Year Warranty (Singular)
Manufacturer Term This is a service contract, not hardware: Rohde & Schwarz publishes the 5-year replacement terms above for LANcare Basic M; the device’s own warranty is separate. Singular’s direct warranty is 1 year, and we support you locally for anything beyond it.

Frequently Asked Questions

Which devices are class M?
The class is stated in each device datasheet; send us the model and we check it.
Is the 883 VoIP class M?
No, it is class S (item 10720).
How fast is the replacement?
Repair or exchange within 5 business days after receipt.
When must I register it?
Within three months of buying the device.
Singular Expert Insight
Order the service together with the device, so registration is not forgotten. If a failed router would stop your business for days, the Advanced version with advance replacement is worth comparing. For LANCOM routers, see our routers.

Buyer’s Guide

Buy it if

You have a class M LANCOM device and want 5-year replacement coverage.

Skip it if

Your device is class S, L or XL.

Also consider

LANCOM LANcare Basic S — item 10720.

Features - Lancom Systems - 10721

More Details
Product Code
04:425009
EAN Code
4044144107214
Manufacturer
Lancom Systems
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